Pro Dealer experiences
How can we help?
Have a question about your Dunlop Pro Dealer account? Pick a topic if it helps, or complete the form below and we’ll reach out.
Support FAQ
Common Questions
Start with the closest topic, then use the support form if you still need help.
Rebate Questions
Customer rebate, reloadable card deposit, lost card, and replacement card questions go through Trencent LLC support.
- Phone: 1-833-848-5768
- Email: support@trencent.com
- Use the cardholder support website listed with the issued card packet when available.
Ownership Change
Ownership changes should start with a new Pro Dealer application so the approval details stay clean.
- Include dealership name, current contact, new owner/contact, and dealer number if known.
Need to Update Your Information
Use territory support for address changes, account mapping, rep visibility, and dealer information updates.
- Include dealership name, dealer number, state, and the requested update.
- Your request is routed to the regional sales manager assigned to your state.
Psst, already have an account?
Send a support request
Still need help after reviewing the common questions? Complete the form and the right support contact will follow up with the page and topic context attached.
If you choose a topic, we’ll include it with your request so support has the right starting point.
( Before requesting more information, please read our terms and conditions. )
